Terms of Service

Effective Date: May 14, 2026  |  Last Updated: May 14, 2026

1. Acceptance of Terms

Welcome to Pizza Ranch. These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizzaranch-eat.top (the "Website"), including all content, features, functionality, and services offered through or in connection with the Website.

By visiting, browsing, registering on, or otherwise using our Website, placing an order, or engaging with any of our services, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you are using our Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and "you" shall refer to that entity.

You must be at least eighteen (18) years of age, or the age of majority in your state or jurisdiction, to use this Website and place orders. By using this Website, you represent and warrant that you meet this age requirement. We reserve the right to refuse service to any person or entity for any reason not prohibited by applicable law.

Your continued use of the Website after any modifications to these Terms will constitute your acknowledgment of, and agreement to, the modified Terms. We encourage you to review these Terms periodically to stay informed of any updates.

2. Description of Services

Pizza Ranch is a food service business operating in the United States, providing customers with the ability to browse our menu, place online food orders, make reservations, participate in promotions, and access other related services through our Website at pizzaranch-eat.top. Our services include, but are not limited to:

• Online Ordering: Customers may place orders for food and beverages through our Website for pickup or delivery, subject to availability and applicable service areas.
• Menu Information: We provide detailed descriptions, pricing, allergen information, and nutritional data about our food products to the best of our ability.
• Promotions and Loyalty Programs: We may offer special deals, discounts, coupons, loyalty rewards, and other promotional activities from time to time, subject to their own specific terms and conditions.
• Catering Services: We may offer catering services for events and gatherings, subject to availability, advance booking requirements, and separate catering agreements.
• Customer Support: We provide customer service and support through various channels including email at [email protected].
• Informational Content: We provide information about our restaurant, company history, franchise opportunities, and other general business information.

We reserve the right to modify, suspend, or discontinue any portion of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Menu items, pricing, and availability are subject to change without prior notice.

Not all services may be available in all locations. Delivery services are subject to geographic limitations and may be fulfilled by third-party delivery partners. In such cases, additional terms of those third-party providers may apply.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of the Website and our services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or otherwise interacting with our Website.
• Maintain the security and confidentiality of your account credentials and promptly notify us of any unauthorized use of your account.
• Use the Website solely for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations.
• Comply with all applicable laws and regulations, including but not limited to those related to food safety, consumer protection, and electronic communications.
• Respect the intellectual property rights of Pizza Ranch and all third parties.
• Provide accurate payment information when making purchases through our Website.
• Notify us of any errors in your order as soon as possible, and no later than the time of delivery or pickup.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities when using our Website or services:

• Using the Website for any unlawful purpose or in violation of any local, state, national, or international laws or regulations.
• Attempting to gain unauthorized access to any portion of the Website, other user accounts, or any computer systems or networks connected to the Website through hacking, password mining, or any other means.
• Transmitting any viruses, malware, ransomware, spyware, or any other malicious code through our Website.
• Interfering with or disrupting the integrity or performance of the Website or the data contained therein.
• Using any automated tools such as bots, scrapers, crawlers, or data mining tools to extract data from the Website without our explicit written consent.
• Posting, transmitting, or submitting any false, misleading, or fraudulent information, including fraudulent orders or payment information.
• Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
• Engaging in any conduct that restricts or inhibits any other user from using or enjoying the Website.
• Circumventing or attempting to circumvent any technological measures we use to protect the Website or our services.
• Using our Website to advertise or solicit business for products or services not offered by us, without our prior written consent.
• Collecting or harvesting personal information of other users from the Website.
• Placing fraudulent, fictitious, or speculative orders for the purpose of disrupting our operations.
• Engaging in any form of systematic or automated data collection, extraction, scraping, or harvesting of our Website content.

We reserve the right, in our sole discretion, to terminate your access to the Website and services for any violation of these prohibited activities, without prior notice and without liability to you.

4. Intellectual Property Rights

The Website and all of its content, features, and functionality — including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, software, menu designs, trade dress, and all other materials — are the exclusive property of Pizza Ranch or its content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Pizza Ranch name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pizza Ranch or its affiliates and licensors. You may not use such marks without the prior written permission of Pizza Ranch. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial purposes in accordance with these Terms. This license does not include:

• Any resale or commercial use of the Website or its contents.
• Any collection and use of any product listings, descriptions, or prices.
• Any derivative use of the Website or its contents.
• Any downloading or copying of account information for the benefit of another merchant.
• Any use of data mining, robots, or similar data gathering and extraction tools.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as incidental to normal web browsing. Any unauthorized use terminates the permission or license granted by Pizza Ranch and may violate applicable laws including copyright, trademark, and privacy laws.

If you submit any feedback, suggestions, ideas, or other communications to us regarding our Website or services ("Feedback"), you hereby grant Pizza Ranch a non-exclusive, worldwide, royalty-free, irrevocable, sublicensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

5. Online Ordering and Payment Terms

5.1 Orders

When you place an order through our Website, you are making an offer to purchase food products from Pizza Ranch. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or concerns related to fraud or unauthorized transactions.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our Website. You agree to promptly update your account and payment information, including email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5.2 Pricing and Availability

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. We strive to maintain accurate pricing information; however, we do not guarantee that prices will be free from errors. In the event of a pricing error, we reserve the right to cancel orders placed at an incorrect price and will notify you accordingly.

Applicable sales taxes will be calculated and added to your order total based on your delivery or pickup location in accordance with applicable state and local tax laws. Tax rates may vary by jurisdiction.

5.3 Payment Processing

We accept various forms of payment as indicated on our Website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method. We use third-party payment processors to handle payment transactions, and your use of such payment processing services is subject to their terms of service and privacy policies.

We do not store complete credit card information on our servers. All payment data is encrypted and processed through our secure payment processors in compliance with Payment Card Industry Data Security Standards (PCI DSS).

5.4 Cancellations and Refunds

Due to the perishable nature of food products, all sales are generally final once food preparation has begun. If you need to cancel or modify an order, please contact us immediately at [email protected]. We will make reasonable efforts to accommodate cancellations or modifications, but we cannot guarantee that changes can be made once an order is in preparation.

Refunds, if approved, will be processed using the original payment method. Please allow up to ten (10) business days for refunds to appear on your statement, depending on your financial institution.

6. Disclaimers and "As-Is" Basis

YOUR USE OF THE WEBSITE AND OUR SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING FOOD PRODUCTS), AND SERVICES AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES AS TO THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY INFORMATION OR CONTENT ON THE WEBSITE.
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE OR SERVICES.

Pizza Ranch does not warrant that the Website will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website at any time without notice to you.

6.1 Food and Allergen Disclaimer

While we make every effort to provide accurate allergen and nutritional information, our food products are prepared in facilities that may handle common allergens including but not limited to wheat, dairy, eggs, soy, tree nuts, peanuts, fish, and shellfish. We cannot guarantee that any item is completely free from allergens due to the risk of cross-contamination. If you have food allergies or dietary restrictions, please contact us directly before placing an order. Customers with severe food allergies consume our products at their own risk.

Menu item descriptions and images are for illustrative purposes only. Actual products may vary in appearance from those shown on the Website. Calorie counts and nutritional information are estimates and may vary based on preparation methods, ingredients, and portion sizes.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, INTERNS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities.
• Loss of data or information.
• Goodwill or reputation damage.
• Personal injury or property damage resulting from your use of our services.
• Unauthorized access to or alteration of your transmissions or data.
• Statements or conduct of any third party on the Website.
• Any other matter relating to the Website or our services.

THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, AND EVEN IF PIZZA RANCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF PIZZA RANCH TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA RANCH IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some states do not allow the exclusion or limitation of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. Nothing in these Terms shall affect any non-waivable statutory rights that apply to you.

8. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its subsidiaries, affiliates, officers, agents, co-branders, partners, licensors, suppliers, and employees from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees and court costs) arising from or related to:

• Your use of and access to the Website and services.
• Your violation of any term of these Terms of Service.
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right.
• Any claim that content you submitted caused damage to a third party.
• Your violation of any applicable law, rule, or regulation.
• Any fraudulent, willful, or negligent conduct by you in connection with our Website or services.

This indemnification obligation will survive the termination of these Terms and your use of the Website. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of Pizza Ranch.

9. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. We may also use third-party service providers for payment processing, delivery services, analytics, and other functions. These third-party links and services are provided for your convenience only.

Pizza Ranch has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities or their websites. You acknowledge and agree that Pizza Ranch shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you visit or use in connection with our services.

10. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, protect, and share personal information that you provide to us through our Website. By using our Website and services, you consent to the collection and use of information as described in our Privacy Policy.

We comply with applicable federal and state privacy laws, including the Federal Trade Commission Act (FTC Act) and, where applicable, state-specific consumer privacy laws including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents.

11. Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which Pizza Ranch maintains its principal place of business, without regard to any conflict of law provisions that would cause the application of the laws of any other jurisdiction.

You agree that any legal action or proceeding arising out of or relating to these Terms of Service or your use of our Website shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States. You hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

You acknowledge that these Terms are subject to applicable federal law, including but not limited to the Federal Trade Commission Act (15 U.S.C. § 45), the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.), and the Children's Online Privacy Protection Act (COPPA), as well as applicable state consumer protection laws.

If you are a consumer located in the state of California, you may have additional rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California Consumers Legal Remedies Act (CLRA). Nothing in these Terms is intended to waive or limit any rights you may have under applicable California law.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or our services informally by contacting us first at [email protected]. We will attempt in good faith to resolve any such dispute within thirty (30) calendar days of receipt of your notice. If the dispute is not resolved within that period, either party may pursue formal dispute resolution as set forth below.

12.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. Except for disputes arising from intellectual property rights or disputes that may be brought in small claims court, you and Pizza Ranch agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of our Website shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

The arbitration will be conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You may bring claims only on your own behalf. Neither you nor Pizza Ranch will participate in a class action or class-wide arbitration for any claims covered by these Terms.

12.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Pizza Ranch agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

12.4 Small Claims Court

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction, provided the matter remains in such court and advances only on an individual (non-class, non-representative) basis.

13. Term and Termination

These Terms shall remain in full force and effect while you use the Website and our services. We may, in our sole discretion and without prior notice or liability, deny access to and use of the Website and our services to any person for any reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms, or of any applicable law or regulation.

We may terminate your account or access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Website and services will cease immediately.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account will not affect any outstanding orders that have already been confirmed and are in process.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Electronic Communications

By using our Website and services, you consent to receiving electronic communications from us. These communications may include notices about your account or orders, promotional communications, and information about our services. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

If you wish to opt out of promotional email communications, you may do so by clicking the "unsubscribe" link in any promotional email you receive from us or by contacting us at [email protected]. Please note that even if you opt out of promotional communications, we may still send you transactional and operational communications related to your account and orders.

15. Children's Privacy

Our Website and services are not directed to children under the age of thirteen (13). We do not knowingly collect personal information from children under 13 years of age. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child's account. If you believe that a child under 13 may have provided us with personal information, please contact us at [email protected]. We comply with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. When we make material changes to these Terms, we will provide notice through our Website by updating the "Last Updated" date at the top of these Terms, and we may also notify you through other means such as email notification to the address associated with your account.

It is your responsibility to review these Terms periodically for any changes. Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using our Website and services.

We may also, in the future, offer new services or features through the Website. Such new features and/or services shall also be subject to these Terms of Service as they may be updated from time to time.

17. Severability

If any provision of these Terms of Service is held to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms shall remain in full force and effect.

The failure of Pizza Ranch to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver by Pizza Ranch of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by Pizza Ranch on the Website, constitute the entire agreement between you and Pizza Ranch concerning your use of the Website and services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings with respect to the Website, the content, products, or services provided by or through the Website, and the subject matter of these Terms.

No oral or written information or advice given by Pizza Ranch or its authorized representatives shall create a warranty or otherwise expand the scope of these Terms in any way. Neither these Terms nor any right granted hereunder may be assigned or transferred by you without the prior written consent of Pizza Ranch. Pizza Ranch may freely assign these Terms without restriction.

19. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in the performance of our obligations under these Terms arising out of or caused by, directly or indirectly, forces beyond our reasonable control, including without limitation acts of God, natural disasters, pandemic or epidemic outbreaks, fires, floods, terrorism, civil unrest, governmental actions, labor disputes, utility or telecommunications failures, cyberattacks, or other similar events beyond our reasonable control (collectively, "Force Majeure Events").

In the event of a Force Majeure Event, we will use commercially reasonable efforts to resume performance as soon as reasonably practicable. If the Force Majeure Event continues for an extended period, we may cancel any affected orders and provide appropriate refunds as circumstances permit.

20. Accessibility

Pizza Ranch is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards where feasible. If you experience difficulty accessing any portion of our Website, please contact us at [email protected], and we will make reasonable efforts to assist you.

21. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, your rights and obligations under these Terms, or any matter related to Pizza Ranch's Website or services, please contact us using the information below:

We aim to respond to all inquiries within two (2) to five (5) business days. For urgent matters related to an active order, please contact us as soon as possible to allow us to address your concern in a timely manner.